Are lights we installed not working the way they should?

We offer 24 Hour Support Services FREE to all of our customers. Please call 510-225-4059 and we’ll be happy to assist you. one of our trained technicians can be dispatched to address any issues that can’t be resolved over the phone.

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Frequently Asked Questions

There are many reasons why you should choose Jack Frost Designs for your decorating needs. The top two are experience and customer service. Jack Frost Designs have been decorating homes for over 20 years . We have been involved with contests with the publication of Better Homes and Garden and in 2007 our design took first place in Aptos California for best residential design and decoration. With this experience comes reliability, knowledge, service, and a very high level or quality that is hard for anyone to match. Our customer service is second to none. You can rest assured that every effort is being made to ensure 100% customer satisfaction. We are commercially insured and we do more then just hang your lights, we design a theme for your property that is unmatched.
Sample DescriptionWe are a full year round service. We can handle all projects that require mood or creative lighting for your home or business. Tree wrapping services are popular throughout the year even if you want to add some spice to your back yard or front of your business. We also specialize in the Dawali holiday festival of lights.
Absolutely. Jack Frost Designs is dedicated to providing you with a beautiful holiday display, as well as taking all of the burden out of shopping for necessary materials, installing lights, and removing the lights after the holiday season. We will remove all of the lights and materials that have been used for our display.
Easy! You can call us at 510-225-4059 or you can log your own appointment right here, justĀ click here
There are several factors that contribute to the estimated price of a job. These factors include the complexity of the display, electrical constraints, and of course the length of time necessary to complete the job. We take our time on each and every job, and pride ourselves on providing you with the most professional displays in town. Most jobs range from $200 and up.
Jack Frost Designs staff are trained to take all of the necessary measures to prevent any problems with your lights. However, if you do have a problem with your display, we have full time service technicians to correct the problem as soon as possible. This is provided at no cost to you 24 hours a day.
Typical installations take between 4 and 6 hours. The total time depends on the complexity of the design and the layout of your home.
Most homes start at $200 and up depending on the size of the home, the levels, the foundation and or peaks of the roof line and of course selection of decorating style!
Yes we do provide lights. What we will not do is rent you lights. The reason is working with lights that are new and have no history is a safe practice we will continue to do as long as we are in business. Do not let someone rent you lights as you can never guarantee how those lights were handled or taken care of, regardless of promises. We fix hundred of jobs every year that people have chosen non skilled installers to do the job because it is affordable. please protect your home, family and investment and choose wisely.
Absolutely! We design installations every year and can make your home look very festive! We don't just hang up your lights, we create an atmosphere that will have people talking about your property throughout the holidays. We treat each property like its our own, and we want the very best for our customers.