January 2017 Weather Notice
Please note, the weather has not been kind to us this year and has created significant delays. We understand many customers have scheduled appointments. Please note, we will not be able to honor specific day and time removal appointments due to the constant weather pattern changes. If you submit your request for removal online and you have received a confirmation, you are all set and we do have you on the list. If you are still waiting for removal, please use the contact us feature above to send us an email requesting a timeline. We appreciate everyone's understanding while we work through our backlog.
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Our Customers Are Saying:
I've used Jack Frost for the past three years and have only good things to say about them - they did great work, paid attention to every detail, and went the extra mile to ensure I was happy with my display. Highly recommended!
-Chris B. (Woodside, CA.)
I was very particular about how our home would be decorated for the holidays. I contacted Jack Frost and quickly learned that they had the experience I was looking for. Chris walked us through a variety of options and stayed in touch with us every step of the way. Great company to do business with.
-Diane. (Atherton, CA)
We hired somebody from Craigslist that did not have the experience Jack Frost did, but they were offering really cheap services and boy were we sorry. We reached out to Jack Frost to help with our lights as they wouldn't work. Not only did they come out and fix the problem, but they didn't even charge us to fix a problem that they had nothing to do with. That my friends is customer service. That was 10 years ago and we are still a customer today.
-Jason M. (San Ramon, CA)